Legal notice

LEGAL NOTICE & TERMS OF SERVICE

Last Updated: September 2, 2026

Welcome to Roda Signature. By accessing or using our website, purchasing our products, or using any services provided through this website, you agree to be bound by these Terms of Service and the policies referenced herein.

Please read these terms carefully before placing an order.

1. About Roda Signature

Roda Signature is a jewellery brand offering handcrafted and/or curated jewellery, including 92.5 sterling silver jewellery and related accessories.

The terms “Roda Signature,” “we,” “us,” and “our” refer to Roda Signature. The terms “you,” “customer,” and “user” refer to any person accessing or using this website.

2. Product Information

We make reasonable efforts to ensure that product descriptions, photographs, dimensions, colours, weights and other information displayed on our website are accurate.

However:

- Actual product colour may vary slightly depending on your device screen and lighting conditions.
- Handmade products may have minor variations in finish, texture, shape or appearance. Such variations are not necessarily defects and may be part of the character of a handcrafted product.
- Product measurements and weights may have minor variations.
- Jewellery images may be enlarged for better visibility and may not represent the actual size of the product.
- Availability of products may change without prior notice.

We reserve the right to correct errors, inaccuracies or omissions in product information at any time.

3. Silver & Jewellery Disclaimer

Where a product is described as 92.5 sterling silver, it refers to jewellery made with silver of approximately 92.5% purity, subject to the specifications and manufacturing process applicable to that product.

Silver jewellery may naturally develop tarnish or change in appearance over time due to exposure to air, moisture, perfumes, cosmetics, sweat, chemicals and other environmental factors.

Tarnishing is a natural characteristic of silver and, by itself, does not constitute a manufacturing defect.

Customers are advised to follow the care instructions provided with their jewellery.

4. Jewellery Care

To maintain the appearance and condition of your jewellery:

- Keep jewellery away from perfumes, lotions, cosmetics and household chemicals.
- Avoid unnecessary exposure to water, chlorine and excessive moisture.
- Store jewellery in a dry, preferably airtight or lined container when not in use.
- Clean jewellery only according to the care instructions provided by Roda Signature.

Damage resulting from improper handling, accidental damage, chemical exposure, normal wear and tear or failure to follow care instructions may not be covered under our applicable warranty or return policy.

5. Pricing

All prices displayed on the website are subject to change without prior notice.

We make reasonable efforts to ensure that pricing information is accurate. However, in the event of an accidental pricing or listing error, Roda Signature reserves the right to cancel the affected order and refund any payment received for that order.

Applicable taxes, shipping charges or other charges, where relevant, will be displayed during the checkout process.

6. Orders & Acceptance

Placing an order on our website constitutes an offer to purchase the selected products.

An order is not considered finally accepted until Roda Signature confirms the order.

We reserve the right to refuse or cancel an order in circumstances including, but not limited to:

- Product unavailability
- Incorrect pricing or product information
- Payment issues
- Suspected fraudulent or unauthorized transactions
- Incorrect or incomplete customer information
- Delivery restrictions
- Circumstances beyond our reasonable control

If an order is cancelled after payment has been received, the eligible amount will be refunded through the applicable payment method.

7. Payments

Payments may be processed through third-party payment gateways or service providers.

Roda Signature does not directly store complete payment-card information unless expressly stated otherwise.

You agree to provide accurate and authorized payment information when placing an order.

8. Shipping & Delivery

We will make reasonable efforts to dispatch and deliver orders within the estimated timeframe displayed on the website.

Delivery timelines are estimates and may be affected by circumstances outside our control, including courier delays, weather conditions, public holidays, strikes, natural events, incorrect addresses or other logistical issues.

Customers are responsible for providing accurate delivery information.

Roda Signature shall not be responsible for delays caused by circumstances beyond its reasonable control.

9. Returns, Exchanges & Refunds

Returns, exchanges and refunds are subject to the Return & Refund Policy published on our website.

Customers must review the applicable policy before placing an order.

Certain products may be excluded from return or exchange due to their nature, customization, hygiene considerations or other reasons stated in the applicable policy.

Any requirement regarding original packaging, tags, certificates, invoices or unused condition must be followed for an eligible return.

10. Damaged or Incorrect Products

If you receive a product that appears damaged, defective or different from the product ordered, please contact us within the period specified in our Return & Refund Policy.

We may request photographs, videos, packaging details, order information or other evidence to assess the issue.

Claims may be rejected where damage appears to have resulted from misuse, accidental damage, normal wear and tear, improper storage or failure to follow jewellery-care instructions.

11. Intellectual Property

All content appearing on this website, including but not limited to:

- Brand name and logo
- Product photographs
- Product designs and descriptions
- Graphics
- Videos
- Text
- Website design
- Marketing materials

is owned by or licensed to Roda Signature unless otherwise stated.

You may not copy, reproduce, modify, distribute, publish, sell, commercially exploit or otherwise use our content without prior written permission.

12. User Conduct

You agree not to:

- Use the website for unlawful purposes.
- Attempt to gain unauthorized access to the website or its systems.
- Interfere with website security or functionality.
- Submit false, misleading or fraudulent information.
- Use website content for unauthorized commercial purposes.
- Upload or transmit malicious software or harmful material.

We reserve the right to restrict or terminate access to users who violate these terms.

13. Third-Party Services & Links

Our website may contain links to or integrations with third-party services, payment providers, courier companies, social-media platforms or other external websites.

Roda Signature does not control and is not responsible for the content, availability, security or policies of third-party websites or services.

Your use of third-party services may be subject to their own terms and privacy policies.

14. Website Availability

We aim to keep our website available and functioning properly, but we do not guarantee that the website will always be uninterrupted, error-free, secure or available.

We may temporarily suspend, modify or discontinue any part of the website for maintenance, technical reasons, upgrades or other business purposes.

15. Limitation of Liability

To the maximum extent permitted by applicable law, Roda Signature shall not be liable for indirect, incidental, consequential or unforeseeable losses arising from your use of the website or purchase or use of our products.

Nothing in these Terms is intended to exclude or limit any liability that cannot legally be excluded or limited under applicable law.

16. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold Roda Signature harmless from claims, losses, liabilities, damages and expenses arising from your unlawful use of the website, violation of these Terms, or infringement of the rights of another person.

17. Privacy

Your use of this website is also subject to our Privacy Policy.

The Privacy Policy explains how we collect, use, store and process information provided by customers and website visitors.

18. Changes to These Terms

Roda Signature may update or modify these Terms of Service from time to time.

Any updated version will be posted on this page with the revised “Last Updated” date.

Your continued use of the website after changes are posted constitutes acceptance of the updated terms, to the extent permitted by applicable law.

19. Governing Law & Jurisdiction

These Terms shall be governed by and interpreted in accordance with the laws applicable in India.

Subject to applicable consumer-protection laws and other mandatory legal rights, disputes arising in connection with these Terms or your use of the website shall be subject to the jurisdiction of the competent courts having jurisdiction over the relevant location of Roda Signature.

20. Consumer Rights

Nothing in these Terms is intended to take away or restrict any rights available to consumers under applicable Indian law.

Where applicable law provides a mandatory consumer right, that right will continue to apply regardless of anything stated in these Terms.

By using this website or placing an order, you acknowledge that you have read and understood these Terms of Service and agree to comply with them.